💐Product Highlights
Hey there! 👋 Before placing your order, please email us the details of your custom stamp design — including quantity, size, and any special requests — and attach a high-resolution file in PDF, AI, or JPG format. This helps us ensure perfect accuracy and clean results. Once we receive your details, we’ll send you a quote and let you know the estimated production time.
Most of our custom brass stamps are designed to fit Maxita hot foil stamping machines.
If you’re using a different machine, please measure your holder carefully and include the exact dimensions in your message. Since we don’t have molds for other brands, this helps us avoid any size mismatches.
💡 For Maxita users:
For logo stamping, the easiest and most convenient option is usually the Type 2 holder, which supports a maximum workable size of 45 cm² for even heat distribution and clean, consistent results.
Within that range, you can also choose from two fixed-size options:
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3.5 × 14 cm
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6 × 7 cm
We offer a 10% discount for orders of three or more custom dies.
Production usually takes 1–2 weeks, depending on complexity.
Since each stamp is custom-made, we can’t accept returns or exchanges — but we’re always happy to help if you have any questions.
📩 Email: hello@ciofficial.com
📐Product Details
🚛Shipping & Refund
<b>Shipping</b>: We offer <b>free shipping</b> on all orders over $50. Our warehouses in Germany and Hong Kong, allow us to ship from the closest location based on inventory, ensuring your order arrives quickly and efficiently.<br/><br/>
<b> Returns</b>: Our return policy allows you to return products within 7 days of receiving them, provided they are in their <span style="text-decoration: underline;">original, unused condition with all parts included.</span> Please be aware of the following important details:
<ul>
- <li><b>Return Shipping and Customs Duties:</b> You will be responsible for covering the return shipping costs as well as any applicable customs duties.</li>
- <li><b>Special Items:</b> Certain products, such as oversized or heavy items, may incur additional return fees (this applies only to specific products, and you will see a notice on the product description page).</li>
- <li><b>Sale Items:</b> Items purchased on sale are not eligible for return or exchange.</li>
</ul>
- <b>Refunds</b>: We'll process your refund within <span style="text-decoration: underline;">14 business days</span>.
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- <b>Cancellation Policy:</b> If your order <span style="text-decoration: underline;">has not been shipped</span>, you're welcome to cancel it and will be eligible for a full refund. However, once orders <span style="text-decoration: underline;">have been dispatched</span>, we are unable to cancel them. We hope for your understanding.
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Please don't hesitate to reach out to us at <span style="text-decoration: underline;"><b>hello@ciofficial.com</b> </span> for any inquiries.
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Your satisfaction is of the utmost importance to us!


