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Welcome to CÍ!
Here’s how we make getting your favorites to you easy and hassle-free:
- Enjoy Free Shipping: We are committed to providing our customers with an exceptional shopping experience. That's why we're pleased to offer free shipping on all orders over $30.
- We Ship Smart: Depending on stock availability, we'll ship from either our Germany or Hong Kong warehouse to ensure faster delivery for your orders.
- Know When It Arrives: Curious about when your goodies will land at your doorstep? Each product page tells you exactly when to expect your items.
- Estimated Delivery Times: We endeavor to process all orders within 1-5 business days after they are received, but the timeline may extend during peak periods (such as holidays and major sales events). You will be sent an email notification containing a tracking number once your order has been dispatched. The estimated delivery times are as follows:
- To the UK: 3-10 Business Days
- To the US: 5-10 Business Days
- To Canada: 8-10 Business Days
- To most EU countries: 3-10 Business Days
- To Australia: 6-10 Business Days
- To New Zealand: 6-10 Business Days
Please don't hesitate to reach out to us at hello@ciofficial.com for any inquiries.
Your satisfaction is of the utmost importance to us!