💐Product Highlights
📐Product Details
🚛Shipping & Refund
<b>Shipping</b>: We offer <b>free shipping</b> on all orders over $50. Orders are shipped from our warehouses in Germany or Shanghai, depending on inventory availability and the closest suitable fulfillment location. This helps us deliver your order as quickly and efficiently as possible.<br/></br>
<b>Returns</b>: We accept returns within 7 days of delivery, provided that the item is in its original, unused condition and includes all parts, accessories, and packaging. Please note the following:
<ul>
- <li><b>Return Shipping and Customs Duties</b>: Customers are responsible for return shipping costs, as well as any applicable customs duties or taxes.</li>
- <li><b>Non-Returnable Items</b>: Customized products, including but not limited to fonts, cutting dies, stamps, and other made-to-order items, are not eligible for return or exchange.</li>
- <li><b>Oversized or Heavy Items</b>: Certain oversized or heavy items may incur additional return fees. If this applies, it will be clearly noted on the product description page.</li>
- <li><b>Sale Items</b>: Items purchased on sale are not eligible for return or exchange.</li>
</ul>
<br/>
<b>Refunds</b>: Once we receive your returned item and confirm that it is unused, complete, and undamaged, we will process your refund within 3 business days.<br/><br/>
<b>Cancellation Policy</b>: If your order has not yet been shipped, you may cancel it and receive a full refund. Once an order has been shipped, it can no longer be canceled. However, you may apply for a return after receiving the item, subject to our standard return policy.<br/><br/>
If you have any questions, please feel free to contact us at <i>hello@ciofficial.com</i>.
🧽Care Instructions
❓FAQ
Recommended Products
Let customers speak for us
I saw this on YT and the guy was recommending as good quality edger. For my work I needed to remove the thickness for a big area and it managed to do so. Happy with my purchase. Probably will order also 6mm or 8mm. Ahh also the handle is quite ergonomic.
The mallet is extremely well crafted and has a nice weight.
This company is excellent. Product is all perfect, customer service is amazing, and their videos make any set up seamless. I really love this machine.
Très bon service et très bon produit pour un prix imbattable. Envoie et suivi du colis est très professionnelle.
Olen ülirahul.toimib fantastiliselt.on ilus.meeldiv puitviimistlus.hästi pakitud.kiire saatmine. Ainult kiidusõnad.Aitäh Teile
I am very happy with the quality of the custom dies i has made. I highly recommend!
Quality feels great, will see how it holds up over time. Fits amazing and esthetically perfect for what i was looking for. Love it.
This machine has that old familiar feeling but still very easy and smart to use. You can see a little Kingsley in it
I have bought many things from CÍ shop already and every time they answer my emails fast. Very good service and the item arrived well packed. I am really happy with this purchase and would recommend it.
Such a lovely font we’re using for graduation season. Yee from CI Official has been amazing working with me every step of the way. I highly recommend the 6mm font and CI Official! This is our 4th purchase in 60days. A customer for life!
I have purchased many times from Ci Official The 3mm letters are perfect. The quality is the best.
Yee is always very helpful if I have any questions. Service is great and my otdered arrived to me in Australia in no time and very well packaged. I woukd highly recommend this company. Thankyou Vicki D
Great quality
Best stitching pony that I have ever used. It works perfectly wish I had had this years ago. Well worth the money for one simple reason:: it works.
Order arrived within specified time.
and start making Makers! I purchased a pretty good one from craftsman Ama Zon. Also, downloaded several blueprints and made modifications with intent to make my own. Luckily, I caught a Robert Little video reviewing this stitching pony before I started building. Whew! Close one.
This pony is everything the advertising says it is and a little more. Widely adjustable for different stitching angles and product size. Clamps onto a variety of different tables, size and configuration.
TOP NOTCH fit and finish! Highest quality materials!
Professional transaction, fast shipping.
I still have yet to get everything set up but just the packaging and product itself was top notch. Will be using it this week and can't wait.