💐Product Highlights
📐Product Details
🚛Shipping & Refund
<b>Shipping</b>: We offer <b>free shipping</b> on all orders over $30. Our warehouses in Germany and Hong Kong, allow us to ship from the closest location based on inventory, ensuring your order arrives quickly and efficiently.<br/><br/>
<b> Returns</b>: Our return policy allows you to return products within 7 days of receiving them, provided they are in their <span style="text-decoration: underline;">original, unused condition with all parts included.</span> Please be aware of the following important details:
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- <li><b>Return Shipping and Customs Duties:</b> You will be responsible for covering the return shipping costs as well as any applicable customs duties.</li>
- <li><b>Special Items:</b> Certain products, such as oversized or heavy items, may incur additional return fees (this applies only to specific products, and you will see a notice on the product description page).</li>
- <li><b>Sale Items:</b> Items purchased on sale are not eligible for return or exchange.</li>
</ul>
- <b>Refunds</b>: We'll process your refund within <span style="text-decoration: underline;">14 business days</span>.
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- <b>Cancellation Policy:</b> If your order <span style="text-decoration: underline;">has not been shipped</span>, you're welcome to cancel it and will be eligible for a full refund. However, once orders <span style="text-decoration: underline;">have been dispatched</span>, we are unable to cancel them. We hope for your understanding.
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Please don't hesitate to reach out to us at <span style="text-decoration: underline;"><b>hello@ciofficial.com</b> </span> for any inquiries.
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Your satisfaction is of the utmost importance to us!