CÍ OFFICIAL

for our small business in austria, we ordered the maxita ec 27 machine with full accessories from ciofficial, and honestly – this turned out to be one of the best business decisions we’ve made.
from the very first contact, their team showed exceptional professionalism, speed, and genuine willingness to help. communication was clear, friendly, and always responsive – every question was answered quickly and precisely.
after placing the order, we immediately received a tracking number and were able to follow every step of the shipment. the entire delivery process was transparent and perfectly organized.
when the machine arrived, the packaging truly impressed us – extremely solid, professionally designed, and perfectly protecting both the machine and all accessories. it was clear that great care and attention to detail went into every part of the packaging.
and then the machine itself – simply a wow moment. the build quality is outstanding. every single part and accessory is precisely manufactured, solid, and clearly made to last. we honestly couldn’t find this level of quality on the austrian market.
ciofficial is not just a machine supplier, but a true business partner. a huge thank you to the entire team for the excellent support, quality, and professionalism. highly recommended to anyone looking for the best – without compromise.

Machine reçu dans un colis super bien emballé.
Des matériaux de qualités, c'est beau et ça a l'air solide.
Facile d'utilisation et bien pensé.
Service client réactif et super aimable pour toutes vos questions.

Je suis très contente !
J'ai un gros a priori à commander en Chine !
Car il y a beaucoup d'arnaques et ça fait peur !
Mais le fait de pouvoir payer avec Klarna m'a rassurée, je savais qu'en cas de problème ils m'aideraient.
Mais tout s'est très bien passé !
Délais respectés, pas de taxe ou douane supplémentaire, et alors la machine est magnifique.
La finition et les matériaux sont de toute beauté.
Facile à mettre en route malgré le mode d'emploi en anglais et chinois. J'ai déjà eu contact avec le service pour des tampons personnalisés.
Je rajouterai un commentaire pour vous en dire plus quand je les aurai !
Ah oui, le réglage du laser... "la patience est une vertu."
Mais je suis vraiment ravie, c'est une belle machine.
🤗🤗🤗🤩

I have had several stitching ponies and stitching horses. By far this is the best I have ever used. The strength of the device far exceeds anything used before. I've used it for several projects and seen no movement anywhere, while pulling tough needles through heavy leather. "10 out of 10"

absolutely beautiful.

I bought these large capital letters for customization with initials.
They are very legible and have a nice size. I am very happy with the set also containing spacers and special characters. Would recommend.

Well built. Above-average engineering. No cheap parts. I have the walnut base, and it is in perfect condition. The shipping container is built specifically for the item so that it does not move around in the box.

I am new to leather work and had a cheaper pony from Amazon - it did the job but as I progressed, I realized that I needed something a lot better. This pony is just exceptional - the craftsmanship is second to none and the range of adjustments is just incredible. I love sewing with this and actually get excited ha ha.

Excellent and Outstanding Service.
The EC17 is a piece of art. I am sure it will bring my brand and projects to the high level I want.
Thank you.

I am very happy with my purchase of the Maxita EC-17 from Ci Official. The package arrived well packaged and thoughtfully packed, including extras (e.g., a really good tool for the machine and high-quality tweezers for the letters, and even extra screws to use with my existing typeface).
Ci Official's customer service was outstanding. I had a few questions in advance, which were answered quickly and in detail. I also accidentally selected the EC-27 positioning caliper, but this was immediately pointed out to me and the correct one was sent to me separately at no additional shipping cost.
I will be making further purchases from Ci Official.

Very quick delivery to UK, and a product that is even better on the bench than I could have hoped for.
Having seen Robert Little recommending this pony I took the plunge. I AM DELIGHTED

Well I was a bit sceptic due to made in China products well I Was so wrong. The pony and the arm are top quality. Extremely well build and outstanding customer service.

I am fairly new go leather crafting. My first pony was cheap and so frustrating I rsrely used it. Then I stumbled on a review of this and bought it. It's perfect. Flexible in how it can be mounted. Flexible in the way the clamp can swivel means you can position your work piece exactly where you want it.

It really is a brilliant design. No regrets buhing this.

I am very happy with this hot foil alphabet set. The quality of the letters is excellent, with clean workmanship and consistent, professional results when stamping. The set feels solid and well made, and it is perfect for precise and detailed work.

In addition to this set, I also ordered several other items, including custom logo stamps, hot foil, the Maxita EC 27, and holders No. 1 and No. 2. All products arrived in great condition and work perfectly together.

I especially want to highlight the friendly and knowledgeable communication regarding the alphabet stamping set. All my questions were answered clearly and professionally. The delivery was smooth and hassle-free, and everything was well packaged.

Even after delivery, customer support has been fast, helpful, and consistently friendly, which I truly appreciate.

Overall, a great experience and highly recommended. I will definitely order again.

The seller was quick in responding to inquiries and the item arrived in time and well package. I highly recommend for project that need upper hold while stitching.